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Shipping & Returns

Shipping Information

For those of you who are overseas and want to order, we can send almost the Worldwide.
Padang Bikes in cooperation with shipping companies like FedEx, EMS and other International courier.

  • Orders are usually shipped in approximately 0-3 business days of payment receipt.
  • Any courier service can take an additional 3 business days to arrive at locations.
  • Orders containing more than one item will ship in one packages.
  • Once your order is shipped you will receive an email with your tracking information.

We available for one type of shipment only :

  • Air freight Delivery - estimate time arrival 7 - 18 days

Drop Ship
We available for Drop shopping . We will drop ship and send you tracking of all shipment to your clients.

Return Policy
Title and risk of loss pass to the customer upon tender of the shipment to the carrier. If the product is damaged in transit, the customer must file claim with the carrier. Padang Bikes will accept returns for shipping damage.

If a product arrives defective or become defective during its warranty period the customer must notify Padang Bikes within 14 days of receipt, Padang Bikes will arrange with the customer to exchange or receive a refund for the product, return shipping charges paid by Padang Bikes.

Orders that result in a return for any other reason, e.g. wrong item ordered, refusal, etc., Padang Bikes will be pay it. Such returns must be in new condition with original packaging.

Before returning any product, contact Padang Bikes Webstore Service by phone or by email. Returns are handled through a Return Material Authorization ("RMA") procedure. Padang Bikes will issue the customer an RMA number, which must accompany the return shipment.

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